We deliver our products worldwide. You have 28 days to return or exchange. Our rates include tracking, signature and insurance. Our partner couriers are DHL Express, UPS and UK Royal Mail. Delivery charges and times varies by Countries. See below the rates to ship one pair of shoes:
UK
DELIVERY: Free Next Working Day. Orders must be placed before 12pm (noon) for next working day delivery. Please note if your order is placed after 12pm on Friday, it will not arrive until Tuesday. During sale periods your order may take an additional day to arrive.
RETURNS: Free
EXCHANGES: Free for one exchange of size and/or colour. Additional exchanges will be charged at £20
USA
DELIVERY: Standard $25 (4-5 business days)
RETURNS: Free
EXCHANGES: Free for one exchange of size and/or colour. Additional exchanges will be charged at $40
CANADA
DELIVERY: Standard C$35 (4-7 business days)
RETURNS: Free
EXCHANGES: Free for one exchange of size and/or colour. Additional exchanges will be charged at C$50
EU (including Norway and Switzerland)
DELIVERY: Standard €15 (3-4 business days)
RETURNS: Free
EXCHANGES: Free for one exchange of size and/or colour. Additional exchanges will be charged at €30
JAPAN, UAE, CHINA, HONG KONG, TURKEY
DELIVERY: Express £30 (3-6 business days)
RETURNS: Express £30 (3-6 business days)
EXCHANGES: you pay the return shipment and we send the replacement shoe for free, up to one exchange. Additional exchanges will be charged at £30
OTHER COUNTRIES
DELIVERY: Standard £50 (5-8 business days)
RETURNS: Standard £50 (5-8 business days)
EXCHANGES: you pay the return shipment and we send the replacement shoe for free, up to one exchange. Additional exchanges will be charged at £50
Juliana Cavalcanti –
Really impressed with the quality of the shoes. The attention to detail and uniqueness caught my eye right away. The shoes are gorgeous, elegant and very comfortable to wear. Thank you!