DELIVERY PROCESS
We deliver our products worldwide. We partner with UK Royal Mail for deliveries within the United Kingdom and offer fully insured free delivery guaranteed to arrive the next business day, for orders placed before 12pm (noon).
For International deliveries we partner with DHL and UPS and offer fully insured express and economy deliveries at our discounted business rates. Delivery charges and times varies by Countries.
- Upon placing your order, we will send you an email to inform you that we have received your order and inviting you to check that all the details provided are correct. We will also start preparing your order for shipment.
- Upon shipment being booked with our selected courier, we will send you an email including a link to track your parcel and estimated delivery date.
- The courier may send you notifications on status of your delivery via phone texts and emails.
- The courier will deliver the parcel only to the shipping address specified in the order confirmation.
- The courier will deliver to the person who placed the order only. Should this person not be present when the parcel is delivered, the courier will leave or send instruction as to how to arrange another delivery.
- If you want to receive your parcel to a convenient local Post Office® in the UK or a DHL, UPS service point in all other Countries, please do let us know in the Order Notes of the Checkout Form.
- Subject to availability, UK Royal Mail may be able to deliver on Saturdays. This service will be chargeable. If you wish to arrange a Saturday delivery, please let us know in the Order Notes of the Checkout Form.
- For deliveries within the United Kingdom, EU countries, United States of America and Canada, the total price shown at checkout will include all taxes and import duties owed to your Customs and Local Authorities. Upon checking out, you just need to wait for your parcel to arrive.
- For all other countries, taxes and import duties are not included in the total price at checkout. Instead the courier will calculate and collect from you the amount due to your Customs and Local Authorities before delivering the parcel.
For further information on our delivery policy please refer to our Terms and Conditions.
We deliver our products worldwide. We partner with UK Royal Mail for deliveries within the United Kingdom and offer fully insured free delivery guaranteed to arrive the next business day, for orders placed before 12pm (noon).
For International deliveries we partner with DHL and UPS and offer fully insured express and economy deliveries at our discounted business rates. Delivery charges and times varies by Countries.
- Upon placing your order, we will send you an email to inform you that we have received your order and inviting you to check that all the details provided are correct. We will also start preparing your order for shipment.
- Upon shipment being booked with our selected courier, we will send you an email including a link to track your parcel and estimated delivery date.
- The courier may send you notifications on status of your delivery via phone texts and emails.
- The courier will deliver the parcel only to the shipping address specified in the order confirmation.
- The courier will deliver to the person who placed the order only. Should this person not be present when the parcel is delivered, the courier will leave or send instruction as to how to arrange another delivery.
- If you want to receive your parcel to a convenient local Post Office® in the UK or a DHL, UPS service point in all other Countries, please do let us know in the Order Notes of the Checkout Form.
- Subject to availability, UK Royal Mail may be able to deliver on Saturdays. This service will be chargeable. If you wish to arrange a Saturday delivery, please let us know in the Order Notes of the Checkout Form.
- For deliveries within the United Kingdom, EU countries, United States of America and Canada, the total price shown at checkout will include all taxes and import duties owed to your Customs and Local Authorities, which means that upon checking out, you just need to wait for your parcel to arrive.
- For all other countries, taxes and import duties are not included in the total price at checkout. Instead the courier will calculate and collect from you the amount due to your Customs and Local Authorities before delivering the parcel.
For further information on our delivery policy please refer to our Terms and Conditions.