RETURNS AND EXCHANGES
(UK, USA, CA, EU)
WHAT’S NEXT
- Please submit the above return or exchange request within 14 days from the date you received your parcel.
- Prepare your return or exchange by completing any return pro-forma invoices sent with your purchase. Please tick the items you are returning or exchanging, then sign and print your name. Make sure to include these invoices with your return.
- Attach the pre-paid return label included with your order on the same box used to ship your order. Please remove any old labels first and make sure to pack your parcel safely to avoid damage during transport.
- Drop the box at the courier service point or UK Royal Mail Post Office (for UK) within 14 days since you sent the request to return or exchange.
- Wait to hear from us. Once we have received your parcel, we will be in touch to update you on your return or exchange request.
WHAT’S NEXT
- Please submit the above return or exchange request within 14 days from the date you received your parcel.
- Prepare your return or exchange by completing any return pro-forma invoices sent with your purchase. Please tick the items you are returning or exchanging, then sign and print your name. Make sure to include these invoices with your return.
- Attach the pre-paid return label included with your order on the same box used to ship your order. Please remove any old labels first and make sure to pack your parcel safely to avoid damage during transport.
- Drop the box at the courier service point or UK Royal Mail Post Office (for UK) within 14 days since you sent the request to return or exchange.
- Wait to hear from us. Once we have received your parcel, we will be in touch to update you on your return or exchange request.
