CANCELLATIONS
You can cancel your order for any reason and any time before we deliver your parcel, however if your cancellation request arrives after we have shipped your parcel, you will have to start the return process instead. In case of cancellation, we will refund you within 14 calendar days of us receiving the request. After this, the time for the transaction to appear on your account will depend on your bank. In order to cancel, simply submit your order number and email address below.
You can cancel your order for any reason and any time before we deliver your parcel, however if your cancellation request arrives after we have shipped your parcel, you will have to start the return process instead. In case of cancellation, we will refund you within 14 calendar days of us receiving the request. After this, the time for the transaction to appear on your account will depend on your bank. In order to cancel, simply submit your order number and email address below.